1. Cancellation Policy

1.1 Customer-Initiated Cancellations

• Orders can be canceled within 3 days of purchase for a full refund.
• After the cancellation window has passed, cancellations may not be eligible for a full refund.

1.2 Service-Based Cancellations

• If a service has not yet started, you may cancel and receive a full refund.
• Once a service has begun, only a partial refund may be issued based on work completed.

1.3 Company-Initiated Cancellations

• We reserve the right to cancel an order or service due to unforeseen circumstances (e.g., unavailability, technical issues).
• In such cases, customers will receive a full refund or the option to reschedule.

2. Refund Policy

2.1 Eligibility for Refunds

• Refunds are processed based on the type of product or service purchased.
• Digital/downloadable products are typically non-refundable, except in cases of defective or incorrect delivery.

2.2 Refund Processing

• Approved refunds will be credited back to the original payment method within 5-7 business days.
• Shipping fees (if applicable) are non-refundable unless the return is due to our error.

2.3 Non-Refundable Items

• Customized or personalized products.
• Subscription-based services after the trial period.
• Any item marked as “Final Sale” or “Non-Refundable.”

2.4 Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account.
• Then, contact your credit card company; it may take some time before the refund is officially posted.
• If the issue persists, contact us at support@selectorshub.com

3. Changes to This Policy

• We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on our website.

 

For further questions, please contact us at support@selectorshub.com